Website Terms and Conditions

 

PRIVACY NOTICE HIGHLIGHTS

1.              Information We Collect

We collect your information from the following sources:

(a)            information you give us when you fill out forms;

(b)            information from other sources, such as companies that help us to update our records; and

(c)            information that we collect automatically when you visit our website, such as information about your browser settings and other information collected through cookies.

2.              How We Use and Disclose Your Information

(a)            We use your information to provide products and services and to manage our business operations. For example, we use your information in order to answer your inquiries, authenticate you when you sign into online services, prevent loss and fraud, and analyze our business operations and website performance.

(b)            We use your information to allow local election candidates in your constituency to respond to your communications to them. We may also use your information to contact you regarding the progress of the campaign in which you have participated, as well as future related initiatives.

(c)            We combine all the information we collect other than information relating to your browsing history.

3.              Your Choices

(a)            You may change your preferences with respect to future communications from us.

(b)            If you choose to no longer receive communications from us, we may retain information about you for audit purposes, to ensure the integrity of our data, and to fulfill legal requirements.

4.              How to Contact Us

If you have a privacy question or concern, please contact us at: webmaster@albertacounsel.com

DETAILED PRIVACY NOTICE

5.              About Us

This website www.supportmyregistry.ca is operated by Alberta Counsel Ltd.. We are located at 800 9707 110 Street NW, Edmonton, Alberta T5K 2L9.

If you have a question or complaint about our personal information handling practices, please contact us at webmaster@albertacounsel.com.

In this Privacy Notice, the terms “we”, “our” and “us” mean Alberta Counsel.

6.              Effective Date and Scope

This Privacy Notice is effective as of March 11, 2019.

This Privacy Notice governs our practices with respect to personal information we collect through the following websites and online applications: www.supportmyregistry.ca

7.              What Personal Information Do We Collect?

Personal information is information that identifies you or could be combined by us or our service providers and affiliates with other information to identify you. This information includes your personal e-mail address, your home address, your home telephone number, your personal cellphone number, your image, and may include your age, your income and other similar information when associated with you. Personal information may also be information containing details as to whether you have opened our e-mails or how you have used our website, if we can associate that personal information with you.

We collect personal information from you when you communicate using our web forms or otherwise submit personal information to us with your communication.

8.              How Do We Use Your Personal Information?

We use your information to provide products and services and to manage our business operations. Some examples include:

(a)            to fulfill your requests for products and services;

(b)            to communicate with you about your requests;

(c)            to administer communications campaigns that you participate in;

(d)            to communicate with you regarding customer service issues; and

(e)            to protect the security or integrity of our websites and our business.

We retain your information for as long as necessary to fulfill the purposes for which we collected the information or as required by law. We maintain a records retention and destruction program to destroy information when it is no longer needed or required.

9.              Personalized Offers and Web Analytics

We also automatically collect information when you visit our website in order to customize your experience. For example, we collect information about what site referred you to our website, your browser type, operating system type and version, language, and your Internet Protocol (“IP”) address. We also collect information about how you browse through our website, including logging the pages you visit and the amount of time you spend on certain pages. We use this information for a number of technical purposes to ensure that our pages load correctly in your browser. We also use this information to improve our website. For example:

(a)            we use IP addresses to correct pages for your geographical location;

(b)            we log the frequency of visits to certain pages on our website and how visitors navigate through our website in order to detect problems, improve our website and learn about what products and services are of interest to the public; and

(c)            we track whether certain types of e-mails were opened by you.

10.           Do We Disclose Your Personal Information to Others?

We may share your information to allow local election candidates in your constituency to respond to your communications to them. We may also use your information to contact you regarding the progress of the campaign in which you have participated, as well as future related initiatives.

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of our business or as part of a corporate reorganization or stock sale or other change in corporate control.

We may also disclose your personal information where we have reason to believe that it is relevant to the investigation or decision to investigate a breach of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and we are legally permitted to do so.

11.           Law Enforcement Requests

We will disclose personal information without your knowledge or consent if we receive an order, subpoena, warrant or other legal requirement issued by a court, tribunal, regulator or other person with jurisdiction to compel disclosure of your personal information. If we receive a request from a police officer or other law enforcement agency for access to your personal information in the course of an actual or potential investigation, our policy is to require the police officer or law enforcement agency to obtain an order, subpoena or warrant, unless the information is urgently required to prevent serious bodily injury or serious damage to personal property. If we receive a written request from a police officer or other law enforcement agency with authority to request access to your personal information in the course of an actual or potential investigation into a breach of a law, our policy is to provide the requested information.

12.           Storage Outside of Canada

Your personal information may be used or stored by us or our service providers outside of Canada. We require that our service providers safeguard your personal information. However, if your personal information is used or stored outside of Canada, it will also be subject to the laws of the country in which it is used or stored.

13.           How Do You Access and Modify Your Personal Information or Make a Complaint?

If you have questions or concerns about personal information collected by us and would like assistance accessing that information, please contact us at: webmaster@albertacounsel.com.

14.           How Do We Protect Your Personal Information?

We take administrative, technical and physical measures to safeguard your personal information against unauthorized access, unauthorized disclosure, theft and misuse. This includes limiting access of employees to, and the use of, your personal information through the use of passwords and graduated levels of clearance. We do not publish all of our security measures online because this may reduce their effectiveness. We take physical precautions to ensure that the computer servers on which your personal information is stored and archived are secure and that access to such servers is protected.

Although we take precautions against possible breaches of our security systems, no company can fully eliminate the risks of unauthorized access to your personal information and no website is completely secure. We cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our website if you consider that information to be sensitive.

15.           Links to Third-Party Websites and Social Network Plug-Ins

You may be able to access third-party websites through links available on our websites. You may also connect to social networks such as Facebook and Twitter. These links are provided for your convenience. We do not have any control over those third-party websites and we do not provide any guarantee that the privacy practices of the hosts of those websites meet our standards. Your use of such third-party websites is at your own risk and will be governed by the privacy policies of those websites and not by this Privacy Notice. Do not transmit personal information using those websites without reading the privacy policies governing those websites.

You may create links between our website and social networking sites. If you do so, we may be able to publish updates about our campaigns to your social network account through the links that you establish. You may terminate those links at any time by modifying your social network account.

You may change the way social networking sites and our sites interact by modifying your privacy settings in your social networking account. You can also log-out of your social networking account before visiting our website. For more information, please refer to your social networking site's privacy policy, which governs your use of these social plug-in features.